How can our #1 rated Salesforce integration improve your customer and agent experience?

  • Deliver a better customer experience and improve first call resolution with IVR self-service options, dynamic call routing, and queued callback

  • Give your agents the information they need, connect customer data with communication channels to inform and improve every interaction

  • Enhance employee experience and productivity through integrated caller id, auto-logging, screen pop, call recording & click-to-dial

  • Preserve the complete history of every interaction through through automatic call recording, logging, and storage of every interaction